Seniors are unique. As we age, we hear and speak differently. I don’t mean the words or grammar used – I mean what is going on analytically inside our head as we listen to the words being spoken. As most seniors age, they naturally becomes more cautious and vulnerable. That affects the way they hear things.
So to be effective you must take this into consideration when you make a telephone call or an in-person presentation.
Here are some important tips about “Senior Speak”.