Day: January 1, 2015

Special Logs for Client Use

Nelson A. Locke, Esq. Audit, CFPB, Compliance, FHLMC, FNMA, HUD, Uncategorized

To my Clients:

On your compliance shelf you should have at least six manuals at the ready.

Here is the list.

  1. Compliance Book One – Operational Policies and Procedures
  2. Compliance Book Two – MLO Policies and Comp Plans
  3. Compliance Book Three – Reference Material
  4. Advertising Log  LOG Advertising Log Client 011716
  5. Customer Complaint Log LOG Complaint Log Client 011716
  6. QC Manual and Post-Closing Audit Reports LOG Loan Transaction Log Client 011716
  7. Conversation Log for Processors LOG Conversation Log Client 011716

In the event you need items 4 to 7, the links are attached.

Thanks for engaging us, we appreciate it!

Nelson A. Locke, Esq.

(800) 656-4584