To my Clients:
On your compliance shelf you should have at least six manuals at the ready.
Here is the list.
- Compliance Book One – Operational Policies and Procedures
- Compliance Book Two – MLO Policies and Comp Plans
- Compliance Book Three – Reference Material
- Advertising Log LOG Advertising Log Client 011716
- Customer Complaint Log LOG Complaint Log Client 011716
- QC Manual and Post-Closing Audit Reports LOG Loan Transaction Log Client 011716
- Conversation Log for Processors LOG Conversation Log Client 011716
In the event you need items 4 to 7, the links are attached.
Thanks for engaging us, we appreciate it!
Nelson A. Locke, Esq.